Macrosystem Bogart SE Ver.2 User manual Manual do Utilizador descarregar pdf (Página 71)

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Bogart SE 2 user manual

Chapter 6: Tips & Error Handling

This collection "Tips and Error Handling" will continue to grow.

We are always happy to receive your ideas and suggestions! In

the following pages you will ﬁnd some of the most frequently

occurring problems and tips for handling them.

Please become familiar with the following tips and help on

errors. If you can't ﬁnd the solution to your problem here, then

contact your dealer. He or she will gladly answer your ques-

tions concerning operation of your machine. The MacroSystem

hotline can only help you with technical problems.

More support information can be found at:

www.macrosystem.de (Europe)

www.macrosystem.us (North America)

Tips:

If you have installed the Power-Key Option, you have the pos-

sibility to arrange the scenes within the storyboard.

The key combination SB, Ctrl, c allows you to copy a scene

and position it at another place by clicking the key combina-

tion SB, Ctrl, v.

If you wish that the scene won’t be shown at its original posi-

tion, copy it with the combination SB, Ctrl, x and place it at

another position.

If you wish to trim a scene which is to be found in the story-

board, call up the trim menu by pressing the combination SB, t.

SWITCHING ON THE MACHINE

Problem: Every time the machine is turned on the installation

query appears.

Solution: After successful installation you must remove the

CD/DVD from the machine (and store in a safe place). The

system then starts and displays the Main menu of the user

interface.

CONNECTION OPTIONS

Problem: Can I connect other input devices?

Solution: Yes. You can connect most types of USB mice and

trackballs that are available on the market. You can also use

USB keyboards (PowerKey Option) or the Twister input device.

TRACKBALL

Problem: The trackball makes a grinding sound and/or cursor

movement is jumpy or works only in one direction.

Solution: The trackball is probably dirty. Carefully remove the

ball and clean it.

PICTURE AND SOUND

Problem: There is no video picture when I am trying to input

from my VCR or camera. When I bring up the "Video settings"

menu I see the menu but the screen is otherwise black.

Solution: Check to be sure that:

• you have connected and activated the video input device.

Are all the cables connected properly?

• you have activated the correct input.

• the video input device is actually sending a signal, meaning

that it is playing a cassette with recorded material.

Problem: During titling letters appear correctly on the screen

but after being recorded out or even during transfer "jagged-

ness" and "bleeding" are seen.

Solution: This is a problem to colors being too "hot", meaning

that they are over-saturated. Bogart SE can create colors that

can only be processed by professional video machines and

that lead to distortions when using VHS, SVHS, or even DV

devices. In such a case simply reduce the color saturation and

brightness (section 3.2, Color box). You will retain almost the

same color shade but can record it without distortion.

Problem: There is no picture when I record from the video

input device. The message "No video signal" appears.

Solution: Read the corresponding information in the hardware

manual.

Problem: When recording the video material I hear no sound.

Solution: Set the correct input in menu "Audio recording/edit-

ing" so that the volume level is visible.

Problem: The audio is distorted.

Solution: Before recording, set the volume level so that over-

driving (red appears in level display) dœs not occur.

Problem: The volume keeps changing when I play my

storyboard.

Solution: Take care when dubbing that the volume of a track

is not affected unintentionally by the settings for other tracks.

Problem: My video is off to the side. I can't see part of

the menu.

Solution: The screen position depends on the monitor used.

Screen positioning is conﬁgured according to the studio norm.

It is possible that the display area is different for some non-

professional monitors. Unfortunately, a simple solution to this

is not possible. If you only use the monitor for your system,

then it might make sense to have the monitor conﬁgured spe-

cially for it. In this case, contact your Dealer.

Problem: The camera supplies a picture that has too much of

a blue tone.

Solution: Use the long-term effect "White balance" or "Control

Color". If you wish to use other Image Processing effects in the

same portion of the video, then select these from the "Special"

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